Get stuck on a tricky issue? Flag a ticket for follow up, request collaboration by assigning responsibilities to various team members, add private notes that can only be seen by your team and add more employers by putting them on CC. Collaboration Made EasyĪs requests come in, you can easily sort, prioritize, and assign tickets to team members for service. You can set up intake forms to collect relevant information from your customers, and servicecamp will even integrate with Gmail and Outlook so you can manage everything in one place. From intake to resolution and everything in between, servicecamp makes working support tickets a painless experience.
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